Privacy policy

What is privacy?

According to Privacy NSW, Privacy can mean the right to a sense of personal freedom, the right to be left alone and the right to have information about oneself handled in a fair and proper manner.

NSW Privacy legislation places specific obligations on the Institute when it collects, stores, uses and discloses an individual's personal or health information. The Privacy laws that apply to the Institute are the Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act 2002.

What are the Nan Tien Institute's obligations regarding privacy

The Institute must ensure that the overall management of an individual's personal and health information complies with NSW Privacy Legislation.

The Institute's Privacy Policy and Privacy Management Plan outlines the responsibilities of all staff when handling an individual's personal and health information and also provides details on how the Institute complies with its obligations with the NSW privacy laws.

When collecting an individual's personal or health information, the Institute should describe how it will use that information, and should only use that information for that purpose, or a directly related purpose. 

Information should be stored securely, and access must be given to the information provider to update or correct his/her information.

The Institute should NOT disclose a person’s personal or health information unless:

  • that person has provided clear and written consent to do so;
  • a court or similar body has ordered the information’s release;
  • a law enforcement agency is requiring information and certain tests are met; or
  • the disclosure is necessary to prevent a serious and imminent threat to the life or health of that person or another person.

Breach of the Privacy Laws by unlawful means is a serious matter, and could expose the Institute to an internal privacy investigation, Privacy Commissioner Investigation and/or adverse media reports. 

The Institute’s Student Services Officer should be consulted before any action is taken.  Please direct any questions or concerns to the Institute’s Student Services Officer listed below.

Tips and Resources

The NSW Information and Privacy Commission (IPC) has developed a range of tips and resources to assist parents, teens, children and teachers to help them make informed decisions about their privacy, including how to best protect their privacy. These resources include tips when communicating and sharing information on the internet, smartphones and social network sites.  

Visit the IPC's tips and resources page at http://www.ipc.nsw.gov.au/privacy/ipc_resources/privacy_for_parents_and_kids.html.

Privacy complaints

Any student, staff member or member of the public who is concerned about how their personal or health information is being handled by the Institute should contact a Student Services Officer.  The Student Services Officer will discuss your concerns or complaints and endeavour to reach a suitable resolution, referring to any existing Institute policies or complaint handling guidelines.

Where an individual wishes to make a formal request for a review of the Institute's conduct in the handling of his/her personal or health information, please contact Nan Tien Institute’s Privacy Officer.

Who to contact about privacy

Your first contact should be NTI’s Privacy Policy Officer via email at privacy_enquiry@nantien.edu.au or by contacting the Administration Manager at Nan Tien Institute

Administration Manager
Nan Tien Institute - IT Office
231 Nolan Street Unanderra NSW 2526
Phone: (02) 4258 0740